BigSi Blog
Windows Update Troubleshooting: 24H2 Known Issues and Safe Recovery Steps | BigSi
Current practical guidance for Windows and mobile users in 2026 with factual references and actionable steps.
Read More →Professional IT Support for Home & Business
Computer repairs, device setup, Wi-Fi networking, managed IT, Microsoft 365, and security support across Roleystone and the Perth Hills.
Home IT Support
Residential computer repairs, home device setup, Wi-Fi/mesh fixes, and cybersecurity basics with calm, practical support.
- Residential Computer Repairs
- Home Device Setup
- Home Wi-Fi & Mesh
- Cybersecurity Basics
Small Business IT
Managed business IT, Microsoft 365 support, and security controls to keep your systems stable and protected.
- Managed IT Services
- Microsoft 365 Support
- Security & Compliance
Patient & Friendly Help
We support home users with clear, plain-English guidance and respectful service. You will get practical answers, step-by-step help, and enough time to feel confident using your devices.
- Patient support for older residents and families
- Privacy-respectful in-home assistance
- Straightforward explanations without pressure
Serving the Perth Hills
Local IT support across Kalamunda, Roleystone, Armadale, and surrounding suburbs, with respectful service and privacy-first handling.
Popular in Perth Hills
What locals say
"I was a first time customer in a panic with a deadline looming and an older laptop not operating. Bigsi was busy but made time to help me meet my deadline. Excellent service!" — Claire Nairn, Google review
"Bigsi not only repaired my broken computer, but upgraded it to a supercomputer! It looks so good! Thank you for your professionalism & superior service! Honest & trusted repairs." — Murray Smith, Google review
Latest Articles
BigSi Blog
Windows 11 25H2 Readiness Checklist for Perth Hills Homes and Small Business | BigSi
Current practical guidance for Windows and mobile users in 2026 with factual references and actionable steps.
Read More →BigSi Blog
Windows 10 After End of Support: What to Do Now | BigSi
Current practical guidance for Windows and mobile users in 2026 with factual references and actionable steps.
Read More →Homepage FAQs
Do you provide in-home computer repairs in Roleystone and the Perth Hills?
Yes. We provide in-home visits for diagnostics, repairs, security clean-up, and practical setup help across Roleystone and nearby Perth Hills suburbs.
Can you help with Wi-Fi dropouts and mesh setup at home?
Yes. We troubleshoot weak coverage, dropouts, and device issues, then set up or optimise Wi-Fi and mesh systems for better reliability.
Do you support older home users in plain English?
Yes. We are known for patient, step-by-step support with clear explanations and respectful service at home.
Do you also provide managed IT and Microsoft 365 for businesses?
Yes. We support small businesses with managed IT, Microsoft 365 setup and support, security hardening, and ongoing maintenance.
When should I call for help instead of doing it myself?
DIY is fine for basic updates and simple settings. Call us for recurring issues, security warnings, backup concerns, or when business systems are affected.